Supporting busy teams with 24/7 AI conversation intelligence

Ginnie AI Business Assistant

Grow Your Business Without Growing Your Overhead at the Same Pace.

Meet Ginnie, your AI Business Assistant. Ginnie helps your business answer customers, capture leads, support appointments, follow up, reactivate opportunities, and assist customers 24/7 — giving your team more capacity while helping fewer opportunities slip away.

Capture More Opportunities • Respond Faster • Follow Up Consistently • Reduce Routine Work • Scale Efficiently

Book Discovery Call Now

Built around your business Powered by DFA Marketing

9:41 Ginnie AI · Live

Ginnie · AI Assistant

Supporting your team · (786) 981-1366

Calls Appointments Leads Follow-Up

Hi, do you have any openings this week?

I can help with that. Let me check availability and capture a few details.

That would be great, thank you.

Listening · capturing lead info

Name

Phone

Request

Meet Ginnie

Meet Ginnie. Your AI Business Assistant.

Not a replacement for your team. A helping hand when your team is busy, unavailable, or off the clock.

Whether your team is helping another customer, already on a call, out in the field, or simply off the clock, Ginnie can step in to handle routine conversations and help customers move forward.

Human-Centered Technology

Designed to feel personal, friendly, and authentic.

Friendly business team working together while Ginnie AI handles overflow calls

Your Real Team

Focuses on high-value conversations

+ Ginnie AI Assistant

Handles overflow, after-hours, scheduling, & FAQs.

Result

More Coverage & Happy Callers

Help never miss an inquiry even when every phone line is busy.

See Ginnie in Action

Don't Just Read About Ginnie. Talk to Her.

Experience how Ginnie can handle a real customer conversation.

Business team holding phone and taking notes

Live Demo Line Ready

Call directly to test Ginnie's responses

Interactive Telephone Demo

Experience a Live Conversation

Call our dedicated test line anytime. Experience natural voice timing, lead capture, and appointment guidance in real-time.

Direct Demo Phone Line

Available 24 hours a day, 7 days a week.

Try asking Ginnie to:

Schedule an appointment
Ask about a service
Leave information for the business

Book Discovery Call Now

Answer the Caller

Understand the Request

Capture Information

Support the Next Step

The Cost of a Missed Call

What Does One Missed Call Cost Your Business?

A missed call can mean a missed lead, a missed appointment, or a missed revenue opportunity. Ginnie helps businesses respond when their team is busy, after hours, or unavailable — so potential customers aren't simply left waiting.

Illustrative example only — actual impact varies by business, industry, and call value. Not a guaranteed result.

Business Economics

More Growth Doesn't Have to Mean More Overhead.

Ginnie helps you reduce repetitive manual work, handle customer conversations 24/7, reduce missed opportunities, increase response speed, and grow customer communication capacity — without growing payroll at the same pace.

Capture More Revenue Opportunities

Respond to inquiries, capture leads, support scheduling, and maintain follow-up so fewer potential customers disappear because the business was busy.

Increase Your Team's Capacity

Let Ginnie handle appropriate repetitive conversations and routine workflows so employees can focus on customers, judgment, sales, service delivery, and higher-value work.

Control Growth Costs

Increase customer communication capacity without requiring staffing to increase proportionally with every additional inquiry.

Where Do You Need Help?

What Are You Trying to Improve?

Pick the challenge that sounds most like your business — Ginnie can be configured around it.

We're Missing Calls

Route toward Front Desk & After-Hours support so every ring gets a response.

We Need More Appointments

Turn inquiries into scheduled appointments with the Appointment Assistant.

We're Losing Leads

Capture prospect information before it slips away with Lead Intake.

Our Follow-Up Is Inconsistent

Keep conversations warm with consistent, configured follow-up.

Our Staff Is Overloaded

Reduce repetitive work with Customer Care & Overflow support.

We Have Old Leads & Customers

Reconnect with past opportunities through Reactivation campaigns.

What Ginnie Can Do

More Than a Receptionist.

Ginnie is not simply an AI receptionist — it's an AI business assistant that can take on multiple customer-facing and marketing-related tasks, each one tied to a business outcome.

AI Front Desk

Keep Customer Conversations Moving

Ginnie can answer routine calls, provide approved information, capture important details, and guide customers toward the appropriate next step.

AI Appointment Assistant

Turn Inquiries Into Appointment Opportunities

Support scheduling, rescheduling, cancellations, confirmations, and appropriate calendar support.

AI Lead Intake

Capture Opportunities Before They Disappear

Capture prospect information, organize incoming leads, and help the team know which opportunities require attention.

AI Follow-Up

Keep Leads From Going Cold

Maintain consistent follow-up and communication when staff cannot manually follow up with every opportunity.

AI After-Hours

Stay Responsive After Your Doors Close

Cover evenings, weekends, and overnight with appropriate after-hours communication according to business rules.

AI Customer Care

Give Customers Faster Answers

Handle routine questions using approved business information while escalating conversations that require human attention.

Your Team + Ginnie

Grow Your Team's Capacity — Not Their Workload.

Ginnie handles appropriate routine conversations and workflows while your people focus on customers, judgment, relationships, sales, service delivery, and higher-value work.

Friendly receptionist with headset scheduling at a bright desk

Your team stays in control

Ginnie steps in only when they need a hand.

When your team is busy

Ginnie can help handle incoming conversations.

When your team is on another call

Ginnie can support the next customer.

When your team is out in the field

Ginnie can help collect service information.

When your business is closed

Ginnie can provide after-hours support.

When it's overnight

Ginnie can continue handling configured customer conversations.

When follow-up gets busy

Ginnie can help keep conversations moving.

How Ginnie Helps

Keep Your Team Focused. Keep Your Customers Connected.

Customer service representative on a call taking notes at a modern desk

Stay Available

Help customers get support even when your team is unavailable.

Keep Leads Moving

Capture information and help prospects take the next step.

Give Your Team More Time

Let Ginnie help with routine conversations so your team can focus on higher-value work.

Follow Up Consistently

Help reduce the number of conversations that get forgotten when the day gets busy.

One Ginnie

One Ginnie. Multiple Roles.

Configure Ginnie around the roles your business actually needs.

Ginnie

Front Desk

Appointments

Lead Intake

Customer Care

Follow-Up

After Hours

Overflow

Reactivation

Routing

Ginnie

Front Desk

Appointments

Lead Intake

Customer Care

Follow-Up

After Hours

Overflow

Reactivation

Routing

Swipe to see more roles →

One assistant, configured to perform the roles your business needs — not a dozen separate products.

Business Outcomes

How Ginnie Helps Your Business Grow More Efficiently

Every Ginnie capability connects to a measurable business outcome — not just a feature.

Capture More Opportunities

Help respond to and capture inquiries when employees cannot immediately respond.

Convert More Inquiries

Guide prospects toward appointments or other appropriate next steps.

Protect Your Marketing Investment

When advertising, referrals, SEO, or other marketing generates an inquiry, help ensure the conversation does not stop simply because someone was unavailable.

Increase Team Capacity

Move appropriate repetitive conversations away from employees so they can focus on higher-value work.

Recover Old Opportunities

Use appropriate follow-up and reactivation workflows to reconnect with leads and customers.

Control Customer-Communication Overhead

Increase communication capacity without requiring staffing levels to increase proportionally with every additional inquiry.

Built Around You

Your Business. Your Rules. Your Ginnie.

Ginnie is built around the way your business communicates with customers.

Salon owner reviewing an appointment schedule on a tablet

Your Services

Give Ginnie the information she needs about what your business offers.

Your Schedule

Configure appointment and availability information according to your setup.

Your Brand

Keep the customer experience aligned with your business.

Your Customer Experience

Create the tone, information, and conversation flow your customers receive.

Industries

One AI. Configured Around Your Business.

Every business has different services, customers, questions, schedules, and workflows. Ginnie can be configured around the way your business operates.

HVAC & Air Conditioning

Service requests, appointment support, customer questions, and after-hours inquiries.

See Ginnie for HVAC

Salons, Spas & Barbershops

Appointment support, service questions, reminders, and customer communication.

See Ginnie for Salons

Real Estate

Lead intake, prospect questions, appointment support, and follow-up.

See Ginnie for Real Estate

Plumbing

Service requests, lead capture, appointment support, and after-hours inquiries.

See Ginnie for Plumbing

See Ginnie at Work

See How Ginnie Adapts to Different Businesses.

Choose a business type and see how Ginnie can handle a real customer conversation.

Customer"My AC isn't cooling and I need someone to take a look."

Ginnie"I can help with that. Let me get some information about your service request."

Lead Information Captured

Service Request Identified

Appointment Opportunity

Hear the HVAC Demo

Illustrative example. Actual conversations are tailored to your business.

How It Works

How Ginnie Works

Small business owner wearing a headset taking a customer call

Customer Calls

A customer reaches out by phone.

Ginnie Responds

Ginnie answers and greets the caller.

Need Identified

Ginnie understands the request.

Next Step Supported

Ginnie helps move things forward.

Team Informed

Your team gets the captured details.

Ginnie AI connects customer conversations with the next step in your business. When a customer calls, Ginnie can respond using approved business information, capture relevant details, support appointment workflows, and keep your team informed. Each Ginnie setup is configured around the services, schedule, and customer experience of the business.

Beyond Ginnie

Need More Than an AI Assistant?

Ginnie can be part of a broader customer-acquisition and automation system powered by DFA Marketing.

Explore DFA Marketing

CRM

Automation

Websites

Funnels

Marketing

Advertising

Pricing

Plans Designed to Fit Your Business

Start with the level of AI assistance your business needs and expand as your needs grow.

Ginnie Front Desk

Core AI receptionist and customer communication support.

Ginnie Customer Assistant

More support for appointments, lead intake, after-hours, and overflow.

Ginnie Growth Assistant

Add follow-up, reactivation, reminders, and additional customer communication workflows.

Custom AI Business Assistant

For businesses needing a more customized AI assistant setup.

Book Discovery Call Now

View Pricing

Plan specifics depend on your Ginnie configuration. Talk to our team about the setup that fits your business.

FAQ

Frequently Asked Questions

What is Ginnie AI?

Ginnie is an AI business assistant that helps your team stay responsive to customers — answering calls, capturing information, supporting appointments, and helping with follow-up, built around the way your business works.

Is Ginnie a replacement for my employees?

No. Ginnie is not a replacement for your team. She is a helping hand that steps in when your team is busy, on another call, out in the field, or off the clock.

What can Ginnie help with?

Ginnie can take on different assistant roles — front desk, appointments, lead intake, follow-up, after-hours, overflow, customer care, reminders, routing, and more — depending on what your business needs.

Can Ginnie answer calls after hours?

Yes. When configured, Ginnie can support customers outside your regular hours, including evenings, weekends, and overnight periods.

Can Ginnie help with appointments?

Ginnie can help customers request, schedule, reschedule, or cancel appointments according to your business setup.

Can Ginnie capture leads?

Yes. Ginnie can collect important customer and prospect information and help organize incoming opportunities.

Can Ginnie follow up with customers?

When configured, Ginnie can help with timely follow-up so conversations and opportunities are less likely to be forgotten.

How much does Ginnie AI cost?

Ginnie plans start at $249/month and scale with the level of AI assistance your business needs. Visit the pricing section for the current plan options.

How long does Ginnie AI take to set up?

Setup time depends on your business configuration — the services, schedule, and conversation flow you want Ginnie to follow. DFA Marketing can help configure your assistant around your setup.

Can Ginnie work with my existing phone number?

Ginnie can be configured to work with your business phone setup. Available options depend on your specific configuration, and DFA Marketing can help with the connection.

Can Ginnie integrate with my CRM?

Ginnie's available integrations depend on the specific setup. DFA Marketing can configure the appropriate systems and processes for your business.

Can Ginnie transfer a caller to a real person?

When configured, Ginnie can help route or escalate a conversation to your team according to your business rules.

What happens when Ginnie doesn't know the answer?

Ginnie is configured with your approved business information. When a conversation falls outside that information, Ginnie can help route it to your team or capture the details for follow-up.

What types of businesses use Ginnie AI?

Ginnie is used by service businesses including HVAC, salons, spas, barbershops, real estate, plumbing, and other home-service and professional businesses.

Can I try Ginnie before I buy?

Yes. You can call our live demo line at (786) 981-1366 to experience a real Ginnie conversation before committing to a plan.

Can Ginnie be customized for my business?

Yes. Ginnie is built around your services, schedule, brand, and the customer experience you want to provide.

How does Ginnie work with my team?

Your team stays in control. Ginnie handles routine conversations and captures details so your team can focus on higher-value work, stepping back in when a conversation needs hands-on attention.

Can Ginnie support multiple locations?

Ginnie can be configured to support businesses with more than one location. The available setup depends on your configuration, and DFA Marketing can help tailor it to your needs.

Your Team Doesn't Have to Do It All.

Let Ginnie help with the conversations, requests, and follow-up that keep your business moving.

Book Discovery Call Now

Your team stays in control. Ginnie helps when they need an extra hand.