Your Real Estate AI Assistant, Ready 24/7.
When agents are busy showing properties, meeting clients, or already on another call, Ginnie can help keep new conversations moving.
Ginnie helps real estate businesses respond to inquiries, capture prospect information, answer approved questions, support appointment and showing requests, and help with follow-up.
Ginnie · Real Estate Assistant
Supporting your team · (407) 753-6857
A busy real estate team is normal
Ginnie adds another layer of support when agents can't get to the phone.
Your Agents Are Busy. New Leads Don't Always Wait.
Real estate professionals spend their days showing properties, meeting buyers and sellers, returning calls, negotiating, traveling, and managing active transactions.
Agents are with clients
An agent may be unavailable because they are meeting or showing a property.
Another lead calls
New prospects can reach out while the team is already helping someone else.
After hours
Prospects may inquire about properties outside normal office hours.
Follow-up gets busy
Active deals and daily tasks can make consistent follow-up harder to manage.
Ginnie provides another layer of support without taking the agent out of the relationship.
More Than an AI Receptionist.
Ginnie can support different parts of the real estate customer journey based on your business setup.
AI Lead Intake Assistant
Capture contact information and initial details from new prospects.
AI Lead Qualification Assistant
Ask configured questions to better understand what the prospect is looking for.
AI Property Inquiry Assistant
Answer approved questions about properties, services, or the information provided by the business.
AI Showing Assistant
Support showing or property-visit requests according to your configured process.
AI Appointment Assistant
Help customers request, schedule, reschedule, or cancel appointments when configured.
AI After-Hours Assistant
Support prospects when agents or offices are unavailable.
AI Follow-Up Assistant
Help keep conversations moving after an initial inquiry.
AI Overflow Assistant
Help when agents or staff are already handling other customers.
AI Routing Assistant
Help determine where a conversation should go according to your business rules.
AI Customer Care Assistant
Provide approved information to prospects and customers.
AI Reactivation Assistant
Support configured campaigns designed to reconnect with previous leads.
AI Reminder Assistant
Support configured appointment and showing reminders.
From Property Search to Real Estate Opportunity.
Your marketing brings prospects in. Ginnie can help keep the conversation moving after they raise their hand.
Prospect Discovers Your Business
- Social Media
- Website
- Real Estate Advertising
- Property Listing
- Referral
- Online Search
Prospect Inquires
- Phone
- Website Form
- Text
- Chat
- Property Inquiry
Ginnie Responds
- Answers Approved Questions
- Captures Contact Information
- Identifies Interest
- Starts the Conversation
Lead Qualification
- Buyer
- Seller
- Renter
- Investor
- Property Interest
- Location
- Timing
- Other Configured Questions
Next Step
- Showing Request
- Appointment
- Agent Follow-Up
- Call Routing
- Configured Action
Team Notification
- Agent or Team Receives Relevant Information
Follow-Up
- SMS
- Call
- Appointment Reminder
- Reactivation
Ginnie helps turn incoming interest into organized conversations your team can act on.
See What a New Real Estate Lead Could Look Like.
A sample workflow showing how an incoming inquiry becomes a captured opportunity.
Lead
Sarah Johnson
Interest
3-Bedroom Home
Location
Example City
Lead Type
Buyer
Timeline
Looking to Move Soon
Status
New Lead
Next Step
Showing Request
Timeline
- 1
10:15 AM
Prospect contacted the business.
- 2
10:16 AM
Ginnie collected initial information.
- 3
10:17 AM
Property interest identified.
- 4
10:18 AM
Showing opportunity identified.
- 5
10:19 AM
Agent notification prepared.
Sample workflow. Example shown for illustration. Actual workflows depend on business configuration.
One Ginnie. Multiple Real Estate Roles.
Your real estate Ginnie can be configured to support different parts of the customer journey.
AI Lead Intake Assistant
Capture contact information and initial details from new prospects.
AI Lead Qualification Assistant
Ask configured questions to understand what the prospect is looking for.
AI Property Inquiry Assistant
Answer approved questions about properties and the information provided.
AI Showing Assistant
Support showing or property-visit requests per your configured process.
AI After-Hours Assistant
Support prospects when agents or offices are unavailable.
AI Overflow Assistant
Step in when agents or staff are already handling other customers.
AI Follow-Up Assistant
Help keep conversations moving after an initial inquiry.
AI Routing Assistant
Help identify where a conversation should go per your business rules.
See How Ginnie Handles a Buyer Inquiry.
Here's an example of how a customer conversation can move from an initial call to a showing opportunity.
What Ginnie Captured
Sample conversation. Actual Ginnie responses depend on business information and configuration.
Ginnie Can Support Seller Inquiries Too.
Ginnie can capture initial seller information and help organize it for agent follow-up.
Sample conversation. Ginnie does not provide property valuations, legal, tax, mortgage, or financial advice unless those capabilities are specifically configured.
Help Prospects Get the Information They Need.
Ginnie can support the common questions prospects ask before they take the next step.
Property Details
Provide approved information available to Ginnie.
Showing Requests
Support the next step when a prospect wants to see a property.
Buyer Questions
Help collect and organize information about what the prospect is looking for.
Seller Inquiries
Capture initial information and support the next step with the real estate team.
Location Questions
Provide approved location or property information when available.
General Questions
Answer common business questions using the information provided by the team.
Ginnie works with information and systems that are connected and configured for the business. Live MLS access is only available when a specific integration has been set up.
Your Agent Builds the Relationship. Ginnie Helps With the Conversations Around It.
Ginnie is designed to support the real estate professional, not replace the human relationship that makes real estate personal.
Your agents, focused on clients
Ginnie handles the incoming leads while they're out showing properties.
Ginnie handles the conversation
- When the agent is showing a property
- When the agent is with a client
- After hours
- When follow-up gets busy
Help Move Prospects Toward the Next Step.
Discover
Prospect finds your property or business.
Inquire
Prospect calls, texts, submits a form, or starts a conversation.
Ginnie Responds
Ginnie starts the configured conversation.
Lead Information
Relevant prospect information is collected.
Next Step
Showing, appointment, agent follow-up, or configured action.
Your agent takes it from there.
One Assistant. Different Real Estate Conversations.
Ginnie can be configured to support the conversations your business actually handles.
Buyers
Support property questions, lead intake, showing requests, and follow-up.
Sellers
Capture initial seller inquiries and help organize information for agent follow-up.
Renters
Support rental inquiries, questions, appointment requests, and configured follow-up.
Not every Ginnie configuration supports every real estate transaction type. Capabilities depend on your business setup.
Keep Real Estate Conversations Moving.
Not every prospect is ready to act immediately. Ginnie can support configured follow-up and reactivation workflows.
Step 1
New Lead
A prospect reaches out.
Step 2
Initial Conversation
Ginnie starts the conversation.
Step 3
Follow-Up
Configured follow-up keeps it moving.
Step 4
Showing / Appointment
The next step is supported.
Step 5
Reactivation
Inactive leads can be re-engaged.
Step 6
Agent Conversation
Your agent takes it from there.
Follow-up and reactivation depend on configured workflows. Ginnie does not guarantee appointments, sales, or commissions.
Real Estate Tips
Seeing a property in person can tell you things that photos and listings cannot. Before scheduling a showing, asking a few questions can help you make better use of your time.
1. Ask About the Property
How many bedrooms and bathrooms? What type of property is it? What are the key features? Are there known restrictions?
2. Ask About Location
Understand the general location, nearby amenities, commute considerations, and other factors important to you.
3. Ask About Timing
Understand when the property is available for viewing and whether appointments are required.
4. Know What You Are Looking For
Identify your priorities before the showing so you can make better use of your time.
5. Ask the Real Estate Professional
Speak with a qualified real estate professional for property-specific questions and advice.
Have a question before contacting your real estate team? Ginnie can help provide approved business and property information, capture your inquiry, and support the next step according to the business setup.
Talk to GinnieGive Your Real Estate Team More Room to Focus.
Respond Faster
Help start conversations when your team is busy.
Capture More Information
Collect relevant details from incoming prospects.
Keep Leads Moving
Support the next step after the initial inquiry.
Support Your Agents
Give agents another layer of assistance while they focus on clients.
Real Estate Moves Fast. Ginnie Helps You Stay Connected.
From a buyer asking about a property to a seller requesting a conversation, real estate teams manage a constant stream of inquiries.
Agent
Builds the relationship
Ginnie
Helps with the conversations
Connected Customer Experience
Ginnie helps provide another layer of support so your agents can spend more time building relationships, showing properties, and serving clients.
Explore Ginnie for Your Industry
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Your Agents Build the Relationships. Let Ginnie Help With the Rest.
Give your real estate team an AI assistant that can help with inquiries, lead intake, appointment support, and follow-up when the team is busy or unavailable.
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